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Advanced Voicemail - Remote access

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Remote access to advanced Voicemail – when outside from your home

Once you have initialized your Voicemail, you can access it any time, even when you are away from your office, in order to listen to, save or delete your voice messages.

To access your messages from the outside:

  1. Dial your office phone number.
  2. When you hear the Voicemail greeting, press * (star).
  3. The system will ask you for your PIN (the same as your Voicemail).
  4. You will then be able to access your messages, as well as all the Voicemail features.

Alternate number for remote access

If one of the following services has been activated on your line, namely:

  • Call Forwarding
  • Do Not Disturb

dial the remote access phone number associated to your locality to access your voice mailbox, since you may not be able to hear your personal greeting when these services are activated. These services may block the access to the system menus. This remote access phone number gives you direct access to the Voicemail instructions. Once you have entered your 10-digit telephone number and your password, simply follow the voice prompts as usual.


See also:

Voicemail to E-mail:


Call Management Services are available where technology permits.